FMI Terms and Conditions

FMI LIMITED WARRANTY

FMI products are manufactured to a high level of mechanical precision from materials that are resistant to attack by many corrosive chemicals. These products, however, may be self-destructive when used with non-compatible fluids or when located in physically hostile environments or when operated under non-specification voltage or pressure conditions.

FMI, therefore, warrants only as follows:
Each pump has been test operated with water to rated pressure prior to shipment from the factory. The qualifying performance of each pump is recorded by serial number in a permanent record of the company. The Goods shall be free of liens, are new and unused, and perform in accordance with the published or agreed written specifications and be free from defects in materials and workmanship for a period of one year from FMI’s invoice date. Goods not meeting specifications may be returned to FMI, freight prepaid, for repair or replacement at FMI’s discretion. Prior to any such return, Customer must request and receive written approval from FMI. If, upon examination, FMI determines that abusive practices, non-compatible fluids or destructive environment of operation or a combination of these factors is responsible for improper performance of the product, all labor and materials costs involved shall be at the expense of the customer. All such returns shall be redelivered Ex Works, Syosset, NY. Warranty returns may not be used to offset amounts owing for past or future deliveries.

FMI is not liable for special, indirect or consequential damages that may result from use, failure or malfunction of the product and any recovery against FMI may not be greater than the purchase price paid for the product.

No person or entity is authorized to change the terms of this warranty

PRODUCT STANDARDS

FMI products are certified and sold to comply with written FMI specifications. Only FMI is authorized to modify product claims and specifications. Products are subject to change without notice.

RETURNS FOR CREDIT

Standard FMI catalog products under most circumstances, may be returned to the FMI factory for credit when still in unused condition, packed in original shipping cartons, and meets current product speci­fications. All such returns, must have prior FMI customer service authorization before returning. A restocking charge of 15% of original invoice price will be made on each to cover related restocking costs.

PRICES

Prices are subject to change without notice and prior to order confirmation.

QUANTITY  DISCOUNTS

Quantity discounts on standard catalog products purchased in units of ten or more are available. Contact FMI sales department for details.

QUOTATIONS

Prices quoted in writing will remain in effect for 30 days or any other time period stated in the written quotation.

MINIMUM  BILLING

Minimum billing for FMI products is $25.00 domestic and foreign invoice value per order, net of shipping costs and any applicable dis­counts regardless of price list value of order.

SHIPMENTS

Catalog products are usually shipped within 24 hours of receipt of order.

ORDERS

Orders placed for Goods cannot be cancelled and will be shipped and invoiced by FMI per the confirmed delivery schedule. FMI is not responsible for delays beyond its control, including but not limited to, component shortages, delays by its vendors, labor disputes, weather delays or military actions.

SHIPMENT  TERMS

All goods are delivered Ex Works, Syosset, NY at which time title and risk of loss shall pass to the Customer.

FREIGHT POLICY

FMI will assist Customer with arranging transportation via pick-up, prepay and bill, or freight collect. Goods will be packed for domestic shipment unless other packaging arrangements have been mutually agreed upon in writing. All shipping costs and any special packaging are the responsibility of the Customer. Insurance is the responsibility of the Customer. All claims for damaged merchandise should be made with Customer’s delivering carrier or insurance company.

PAYMENT  TERMS

Open Account terms - 1% 10 days, net 30, Domestic Sales – 2% cash with order, International
Sales - cash in advance. Credit Card Payments are accepted, Visa, Master Card, AMEX and Discover. Quoted prices are subject to change for payment terms other than those listed above. All bank charges related to wire transfers and ACH payments are the customer’s responsibility.

OPEN  ACCOUNT  PRIVILEGES

Customers may establish an open account status by presenting FMI evidence of prompt payment history including: a) three general credit references, b) one or more bank references, c) Fluid Metering, Inc. reserves the right to obtain a credit report from a national reporting agency.

FMI Customer Service Representatives and Technical Support Staff are available Monday through Friday from 8:00 am to 5:30 pm EST. You can also FAX your specifications 24 hours a day to 516-624-8261 or Email us at: pumps@fmipump.com